User Agreement: Coachee
My Coaching Place Ltd
You are entering into this User Agreement with My Coaching Place Ltd (also referred to as “we”, “us” and “our”).
Reference to ‘User(s)’, ‘you’ and ‘your’ mean the coachee who is entering into this User Agreement.
Reference to the ‘platform’ means My Coaching Place web platform.
This User Agreement combined with the Agreed General Terms and Conditions, together form the basis of our relationship.
1.1 Users are responsible for their own security in conjunction with our services, both online and offline.
1.2 Users are solely responsible for the material they post on the Website, including messages sent, and they must not post defamatory, offensive or illegal material.
1.3 Users are responsible for their own internet security when using the Website.
1.4 Users must contact us immediately if they believe their password has been compromised. Users will be responsible for the actions of any interactions conducted in their name until they have notified us that they believe their password has been compromised and we have acknowledged receipt of this.
1.5 Users must not use the Website with the intention of disintermediating My Coaching Place in any way. Users must not promote opportunities or services of any company other than My Coaching Place on the Website.
2. All Coachee Responsibilities
2.1 Coachees are solely responsible for their own actions both on and off the Website.
2.2 Coachees are responsible for ensuring that the personal information they provide and their personal statements on the platform are accurate and in no way misleading. They must update this information promptly to maintain its accuracy.
2.3 Coachees agree for the information related to the sessions to be used by the coach for their personal development as coaches and for accreditation purposes. If you have doubts of what this means as your coach or contact us at email@example.com.
2. Coachee being matched by platform Responsabilities
2.3 Coachees are provided with a unique access code to enable registration on My Coaching Place platform. This code should be used within 28 days of issuance. Failure to use the code within this timeframe may render the code invalid. If this happens you (or your organisation if they are the main customer) should contact firstname.lastname@example.org to obtain a new code.
2.4 By registering and creating a profile, coachees are able to experience a coaching engagement of a preestablished nature (e.g. 6 x 90 minute coaching sessions) at intervals agreed between the coach and coachee.
2.5 Coaches will be presented as potential ‘matches’ for coachees based on criteria contained within their profiles. You can view your coach matches after pressing the ‘find me a coach’ button. You can then view each coaches details and choose which coach you’d like to connect with by sending them a connection request.
2.6 If/when you send a connection request to a coach, they will either accept or decline your request. If they accept the request, the connection will be reflected under the connections module in the platform.
2.7 Once your request is accepted, you should arrange an initial call or video call to get to know each other, discuss your requirements and make sure you both feel that you are a good ‘fit’ to work together. At this point it is the coachee’s responsibility to share their sponsors details (where one exists) with the coach. If you both feel that you are a good fit to work together then you will book your first coaching session. If you don’t feel that you are a good fit to work together then you can go back to the platform and connect with an alternative coach.
2.10 Where a sponsor does exist, you should communicate with them directly to gain their input into the coaching contract and to agree with them how you and the coach will communicate progress. It is standard practice for the coach, coachee and sponsor to check-in after the third and again after the final session. As your conversations with the coach are covered by confidentiality, it is your responsibility to share feedback with the sponsor and for the coach to observe and adopt any relevant feedback into the remainder of the coaching sessions.
2.11 Prior to commencing your first coaching session, your coach should send My Coaching Place ‘Coaching – Our Guide to Working Together’ agreement, this will be available on your tasks, by marking it as complete you are accepting and signing this agreement.
2.12 Coaches should make bookings for sessions within My Coaching Place, and all sessions should be done through the platform.
2.13 Very occasionally and for whatever reason coachees may feel that the desired level of progress is not being made. In these circumstances if you have had up to 2 coaching sessions but feel like it just isn’t working for you, we can agree to terminate the connection (provided that your Sponsor (where one exists) consents to the termination). You will then be free to connect with an alternative coach and commence a new series of sessions (the number indicated in your package) at no additional cost. Equally, the coach will have the right to terminate provided that they notify you, My Coaching Place Ltd and the Sponsor (where one exists) prior to the next scheduled coaching session. It is worth bearing in mind that change often occurs after a few sessions and therefore perseverance is often the best route unless the relationship is broken.
2.14 Coachees agree not to solicit Coaches or disintermediate My Coaching Place, or attempt to solicit Coaches or disintermediate My Coaching Place, in any way, from the first point of contact with any Coach, during any period of confirmed bookings with any Coach or at any time within 12 months of the date of the most recent booking with the relevant Coach (the "Restriction Period").
2.15 Coaches should complete the maximum sessions indicated in your package (e.g. 6 x 90 minute session) with any one coachee. If further sessions are deemed appropriate, the coach and/or the coachee/ the coachee’s organization should contact My Coaching Place directly to discuss options.
2.16 Any Coachee who, in the opinion of My Coaching Place (which need not be reasonable), fails to comply with these terms and conditions may be immediately barred from using the Website and related services.
If you have any questions or queries, please see the FAQ section of the website (visible in the footer of each page) or email email@example.com
This Agreement is effective as of 13th of September 2023.