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Frequently Asked Questions
My Coaching Place is a coaching platform designed to support you through your first 100 hours of client practice—and beyond! We offer tools for client management, matching opportunities with coachees (for coaches with leadership experience), and access to professional development resources like supervision and training programmes. You can invite your own coachees, receive connection requests from matched coachees, and manage all your sessions seamlessly on our platform.
For every session you complete with a matched coachee (pro bono), you earn a session credit. This credit can be used to hold a session with a private coachee you have invited to work with you through the platform. Due to receiving a session credit for sessions with matched coachees, these also count as “paid” for credentialing purposes.
Our coachees typically include emerging leaders and senior leaders from corporate organisations and charities. This provides a valuable opportunity to develop your skills in stakeholder management and three-way contracting where sponsors are involved.
Coaching engagements are either 3, 6 or 9 sessions or 60 or 90 mins each.
Session recording or asking to record sessions with matched coachees is not permitted. Recording sessions with coachees you invite to the platform yourself is allowed as long as you have permission.
This should be referred to My Coaching Place and we will do our best to facilitate an outcome that works for all parties. Direct arrangements between coach and coachee are not permitted.
The first step is to contact the coachee and schedule a chemistry call. This should be booked on the platform. You will receive an email with some helpful content on how to manage a chemistry call. Assuming this goes well and you both decide to continue, just schedule your sessions on the platform and join the sessions through the platform at the time. It is not permitted to hold sessions off platform unless they are face to face. In this case the sessions should still be booked on the platform with the location being ‘in person’.
What tools are included on the platform?
The platform includes:
Integrated Zoom or the ability to paste your own session link.
Private and shared session notes.
Automated session logging for ICF, EMCC, or AC credentialing.
A messaging system and document-sharing tools.
Reminders and session reflection prompts.
Can I invite my own clients to use the platform?
Yes! You can invite your private coachees to book and manage sessions via the platform, benefiting from the same suite of tools as matched coachees. Each session costs 1 session credit. Free session credits are provided when coaches first register. Further session credits can be either earned (from sessions completed with matched coachees) or purchased as bundles or via a subscription.
Is the platform secure?
Absolutely. We are GDPR-compliant and use secure, ISO27001-certified data centres. Your data is transported via SSL encryption, and we prioritise data privacy and security at every step.
How do I join the platform?
Coaches must apply to join. We’re looking for coaches who are either undergoing an accredited coach training programme or have recently completed one and are working towards their first credential.
What’s the difference between a matched coachee and a private coachee?
Matched coachees are individuals who select you from our platform to begin a coaching journey (pro bono engagements). Private coachees are your existing or new clients whom you invite to the platform.
Can I earn income through the platform?
While matched coaching is pro bono, it counts as paid experience via session credits for credentialing. Once you’re credentialed, you can be considered for our Associate Coach pool, which offers fully paid coaching engagements.
How else does My Coaching Place support my growth?
Beyond client matching and session management, we provide:
Access to supervision.
Continuous professional development (e.g., the Pathways Programme).
Opportunities to join our exclusive Associate Coach pool for paid engagements.
What is the Pathways Programme?
This is a structured CPD programme designed to enhance your self-awareness, knowledge of the coaching landscape, and consultative sales skills, to support growing your coaching practice sustainably.
What happens after my first 100 hours?
You are welcome to continue offering pro bono engagements. Most coaches at this stage will use the platform to support their own coaching practice by inviting their clients to join and work with them on the platform.
Do I need leadership experience to join?
Leadership experience is required for the matching side of the platform but not for using the client management features. Coaches meeting the leadership criteria will also receive 12 free session credits when signing up with a code.
Can I get technical support if needed?
Yes, our support team and partners are always here to help with technical issues or queries about the platform.
What happens if I need supervision?
Supervision services are available through the platform, providing guidance to ensure you’re on track with your coaching practice.
FOR COACHES
We offer packages of 3, 6 or 9 sessions and either 60 or 90 mins each. Packages start from £550 for 3 x 60 min sessions up to £1,500 for 9 x 90 min sessions. The most popular packages are 6 x 60 mins (£1,000) and 6 x 90 mins (£1,250).
Yes. It’s entirely up to our client requirements. A typical sponsored engagement would involve:
3-way contracting in advance of sessions starting – to align on key focus areas and desired outcomes
A mid-point check-in (depending on number of coaching sessions) where the coach facilitates a discussion between coachee and sponsor, protecting coachee confidentiality at all times
A final facilitated discussion after the last coaching session.
Yes. All coaches must carry Professional Indemnity Insurance
We handle engagements for 1 person up to 100+
We have supported anywhere from Individual Contributor up to the Executive Team. The most popular levels tend to be mid-snr management so that they can build the confidence and skills to become better leaders.
Sometimes things don’t work out and that’s absolutely fine. If a coachee has up to 1/3 of their coaching sessions and feels like it’s just not working for them, they can switch to a new coach and start with a new, full set of sessions at no additional cost.
We have 30+ Associate Coaches who tend to support anywhere from SLT to C-Suite
Yes, we can provide Team Coaching - contact us to discuss your requirements
Yes, we can provide tailored L&D support – contact us to discuss your requirements


